Android users may be experiencing slowness, app freezing and black screen issues with the app which are effecting gameplay making the game unusable.

This issue has been noticed by Niantic/HPWU team and is currently being worked on. The team have released a statement with tips on how to stop this from happening until they are able to fix the bug.

How to stop the freezing issues

The bug has been narrowed down to an issue with the animated portrait section of your Ministry ID. Users on Android can take a new portrait without any stickers to help reduce any issues with the game.

This may not fix everything until an official patch to the app has been rolled out and users have updated their devices.

Some users have reported that reinstalling the app and using a blank Ministry profile has resolved the issue.

Are you experiencing issues? Did removing the animated portrait fix your device? Let us know in the comments.